Refund & Cancellation Policy

Order Cancellation

Customers can cancel their order within 24 hours of placing it.

To cancel an order, contact our customer support at [your email/phone].

If the order has already been shipped, it cannot be canceled.

Refund Policy

We offer refunds under the following conditions:

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

Provide clear photos of the product and packaging for verification.

Once approved, refunds will be processed within 7-10 business days to the original payment method.

Non-Refundable Items

Used, washed, or altered items.

Digital or personalized products.

Orders canceled after 24 hours of purchase.

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Return & Exchange Policy

Return Policy

Returns are accepted within 7 days of delivery.

Items must be unused, in original packaging, and with all tags attached.

Customers need to bear the return shipping cost unless the product is defective.

Once received, we will inspect the product and process your refund or replacement.

Exchange Policy

Exchanges are allowed for size or color issues (if stock is available).

Customers must request an exchange within 7 days of delivery.

For any assistance, contact our support team at zyrox.india8@gmail.com